Privacy Policy

We collect information you provide when you place an order or contact us, including:

• Name, email address, phone number, and shipping or billing address.
• Order details, products purchased, discounts, and fulfillment information.
• Gift-card recipient details and personal messages you ask us to deliver.
• Messages, reviews, survey responses, or other information you submit.

Our payment provider, Square, processes payment credentials. Bixa Beauty does not receive or store your complete card number.

Our hosting and commerce services may automatically receive device, browser, IP address, referring page, requested page, and similar diagnostic information. Cookies and local browser storage may be used to keep your shopping bag working, protect the site, remember preferences, and understand site performance.

• Process payments, fulfill orders, and provide shipping updates.
• Deliver gift cards and respond to questions or support requests.
• Prevent fraud, secure the site, and comply with legal obligations.
• Improve our products, storefront, customer service, and communications.
• Send marketing messages when you have opted in; you may unsubscribe at any time.

We share information only as needed with vendors that operate the storefront and fulfill customer requests, including Lovable and its hosting infrastructure, Supabase for application data, Square for payments and commerce, Resend for transactional email, shipping carriers, and professional advisers. These providers process information under their own terms and privacy commitments. We may also disclose information when required by law or to protect customers, Bixa Beauty, or the public.

We retain information for as long as reasonably needed to complete transactions, provide support, meet tax and accounting obligations, resolve disputes, and protect the business. We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure.

Depending on where you live, you may have rights to request access, correction, deletion, or a portable copy of your personal information, or to object to certain uses. Bixa Beauty does not sell personal information for money.

To make a privacy request, email hello@bixabeauty.com. We may need to verify your identity before completing a request.

The storefront is not directed to children under 13, and we do not knowingly collect their personal information. Bixa Beauty is based in the United States; information submitted from another country may be processed in the United States.

We may update this policy as our services or legal obligations change. The date at the top identifies the latest version. Questions can be sent to hello@bixabeauty.com or Bixa Beauty, Chicago, Illinois 60616.